Privacy Policy
This policy explains how Baskilicious UK uses your personal information when you visit www.baskilicious.co.uk or order from us.
Who we are
Baskilicious UK is a trading name of [Owner full name], a sole trader based in the United Kingdom.
Address: [UK business address]
Email ukteam@baskilicious.com
We are the data controller for the personal information described here.
What we collect
- Order details you give us: your name, email, phone number, the recipient's name and delivery address, and your gift message.
- Payment details, which are handled by our payment provider. We never see or store full card numbers.
- Messages you send us by email or through the contact form.
- If you subscribe: your basket preferences, delivery schedule, anything to avoid, and the recipient's name if it is a gift.
Our shop runs on Shopify, which uses essential cookies to keep your bag and checkout working. Analytics and marketing cookies are used only if you accept them in the cookie banner, and you can change your choice at any time.
How we use it, and our lawful basis
- To prepare, deliver and support your order. Lawful basis: performing our contract with you.
- To keep accounting and tax records. Lawful basis: legal obligation.
- To send you news and offers, only if you have asked us to. Lawful basis: consent, which you can withdraw at any time.
Who we share it with
Only the services needed to run the business: our courier (recipient name and address), our payment provider, and our email provider. We never sell your information.
How long we keep it
Order records are kept for six years to meet HMRC requirements. Other information is deleted when it is no longer needed.
Your rights
Under UK GDPR you can ask to see, correct, delete, restrict or move your information, and object to how we use it. Email ukteam@baskilicious.com. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.